Retreat Program Coordinator

We are looking for a passionate Retreat Program Coordinator to join our growing team and community. We are looking for someone with a highly organized and detail-oriented scheduling mind; a great networker with an interest in learning about community building.

The Opportunity

Our community is seeking its next pioneer team member. The role will be as an Events Manager to Tierramor. This is a full time position living on site in Nosara, Guanacaste. Experience in (or at least an interest in learning about) community building is vital for this role.


Tierramor is a burgeoning community in the Nosara area, which includes two retreat centers, extensive housing and lodging, and a big emphasis on restoring ecosystems. We are currently in the planning and design phase, and engaging with consultants in various areas. Our goal is to break ground in 2023.


Tierramor has a strong focus on regeneration and self-development, commonly expressed by community oriented individuals who understand and share our principles and desire to co-create the space. Part of our team lives on site, and are engaged in a community building aspect of the larger project.


This is an evolving role and we are looking for a highly motivated, flexible person with ability to solve issues and create structures. This is a long-term strategic position in an environment that can resemble a start up, thus, entrepreneurial skills are highly desirable.


The Events Coordinator is ultimately responsible for all facets of our retreats and events programs. This position requires extensive verbal and written communication with individuals and groups, as well as a highly organized and detail-oriented scheduling mind. The events coordinator has varied responsibilities that include sales, booking, staffing, scheduling, and facilitating.


Responsibilities include, but are not limited to:


Sales and Promotion

  • Schedule and give tours
  • Provide pricing and package materials to interested parties within 24-48 hours
  • Reach out to and correspond with all leads
  • Actively search out new leads
  • Develop new clientele and ideas
  • Attend all event business promotions 
  • Communicate with event contacts via phone and email prior to their arrival
  • Provide social media content for Tierramor social media platforms, including blogs

Administration

  • Generate event contracts as well as invoices and schedules
  • Follow up and ensure receipt of all necessary paperwork and payments
  • Facilitate event planning meetings while taking detailed notes
  • Coordinate facility readiness and usage with housekeeping, food service and site and facility staff
  • Alert the food service team of any special dietary needs and guest allergies

Retreats & Special Events

  • Personally welcome guests upon arrival and orient them to the facility and staff
  • Check in vendors and special events guests
  • Establish strong relationships with vendors; meet with vendors for walk-throughs, provide event information and set up assistance
  • Run every aspect of all events including setup and tear down (request assistance from the site and facility team as necessary)
  • Assist with retreat operations as needed (serving, cleanup, basic food prep, driving)
  • Inform directors of any guest problems

Qualifications & Experience:

  • Prior experience in event planning and 3+ years hospitality or events background 
  • Organizational ability to manage events and staff effectively
  • Desire and ability to work in collaboration with a multitude of individuals from socially diverse backgrounds
  • Strong written and verbal communication skill set; must be able to publicly address large groups of people
  • Ability to communicate thoughts and ideas to staff (management background desirable)
  • Ability to multitask, prioritize, and manage time
  • Understands the impact of Front Office operations on the Rooms area and overall property financial goals
  • Responds to and handles guest problems and complaints
  • Flexibility and adaptability in a variety of situations
  • Ability to take control, make sound decisions, and stay level headed in stressful and emergency situations

Compensation Package: Includes compensation + housing and meals on-site included.


To apply: Please send the following to applications@tierramor.cr

  • Your CV/Resume
  • A cover letter (one page) explaining why you believe you are a fit for this role

Please title your email “Retreat Program Coordinator 2022 [your name]”


Applications will be reviewed on a rolling basis.


If you have questions, you can reach out to us via email. 


FAQ

  • How far out of town is Tierramor?

    We are located outside of Nosara in the Rio Montana area.

    The easiest way to get into town is by taxi ($30) which takes around 20 minutes in the dry season.

    The roads can be really bad in wet season, which makes this a longer and more challenging trip.

  • How far is the beach from Tierramor?

    We are 20 minutes away from the beach by car. There are sometimes shared rides, but if you take a taxi this will cost $30 each way

    Please not this trip can take longer with the bad roads that come with wet season.

  • Is it possible to visit Tierramor or stay short term?

    No. At the moment, unfortunately we do not have the capacity to accommodate visitors or guests. This will likely change in November 2022, so please sign up to our newsletter to stay up to date with these opportunities.

  • Which are the best months to come?

    The dry season is from November to April and this is also the high season for tourists, these months are the best for camping accommodations, and generally the most pleasant time to spent at Tierramor.

    The wet season AKA "green season" is incredibly beautiful, but more challenging - during this time we experience more things like power and internet and power outages, the rain can be intense, and the roads can be bad.

    Also note that March and April can be pretty hot where we are.

  • How many people live in the community?

    We are in the early stages of the project, and we have between 4 and 10 people during the wet season, and between 12 and 20 people on site during the dry season. This will increase significantly over time.

    At the moment, everyone living on site is dedicating the majority of their energy to working on developing the project.

  • What types of activities are on offer?

    Activities are offered by community members and vary depending on who is on-site. Yoga, dance, and other embodiments practices are often co-created by the community.

  • What is the food like?

    Most of the food is vegetarian, and vegans can be accommodated. We aim to have as much local and organic food as possible.

  • What is the internet like?

    During the dry season (Nov - April) we have excellent internet, working remotely from the project site is a completely viable option.

    During the wet season, its best not to rely on the internet and other utilities too much, as we experience frequent outages.

  • Is it possible to join the community and buy land or a house?

    These opportunities are not currently available, but will become available over the next few years. Please sign up to our newsletter to stay up to date with this.